
Password Updates
IMPORTANT change to Internet banking password security
This change has now been implemented. If you are logging in to your bank account for the first time since May 15, 2019 you will be prompted to change your password.
If you use our browser-based internet banking or mobile app, you will be required to update your password. This change took effect on May 15, 2019.
The reason for this change is to enhance online banking security. One of the common ways that hackers break into computers is by guessing short passwords. A password that is long and complex makes it difficult for hackers to break in.
What you need to know when the enhanced security change is implemented:
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Once you have created a new password and confirmed it, this will be your new password on both the browser-based internet banking and the mobile app.
We wish to remind all of our members to keep your passwords private. Do not share them with anyone.
UCU is committed to maintaining an increased focus on cyber security and will continue to implement changes to help you protect your account. In order to ensure that you hear about these changes in a timely manner we encourage you to sign up to our e-newsletter as well as visit our website regularly for the latest information.